TopDJGear Information
TopDJGear is now under new ownership and is being managed by a team of in-house professional DJ Equipment, Pro Audio & Musical Equipment specialists teamed with e-commerce experts & customer service specialists to provide musicians around the world, amateur & professionals alike, with expert advice, high quality equipment & superb customer experience.
The new TopDJGear site is now supported by the most advanced e-commerce technology providing fast & secure shopping experience. TopDJGear product database provides our customers with the most up-to-date information and reviews. Our pricing specialists working around the clock to provide our customers with the lowest prices around (see TopDJGear Price Guarantee).
Shopping at TopDJGear is fast and easy, we now accept all major credit cards using world known Payment gateway Authorize.net , PayPal secure Express checkout & Google Checkout. TopDJGear encrypts all user information using the latest protection technology and SSL secure certificates.
TopDJGear's in-house staff of professional Club DJs and music producers have been providing professional advice, equipment and installation services to the industry for over a decade.
Not sure where to start? See our Beginner DJ section and don’t forget to check out our blog for the latest buzz. TopDJGear customer service team would like to help with any question you may have regarding our DJ Equipment products. If you do not see what you are looking for on our web store, Contact us or give us a call - We will help you find it for the best possible prices! Should you have any questions or need information, such as tracking numbers, regarding an order already placed, please contact us through our Contact Us form or Support lines.
At TopDJGear we strive to provide our customers with the highest level of customer care and high quality DJ Gear at the most competitive prices. We cater to DJ's of all levels and have years of experience in the music field.
8 Reasons Why Our Customers Keep Coming Back
1. Lowest Prices
Product specialists at TopDJGear constantly search the web and are immediately informed of the latest price changes in order to offer our customers the lowest available prices for the products we sell as soon as its available. In addition, we purchase our products in large quantites resulting in the best prices for our customers. Our prices will not be beat - if you see an item advertised at another retailer at a lower price, call or write us and we will beat it. This guarantee only applies to products sold by Manufacturer Authorized Retailers. Products offered by retailers selling grey market, refurbished or discontinued products and are Unauthorized Dealers by the manufacturer do not apply. Products sold by such unauthorized retailers will not have their warranties or service requests honored by the manufacturer.
2. 30-day "Hassle-Free" Money-Back Guarantee
Within 30 days of receipt of your shipment, our customers may return a product for a full refund less shipping costs (please see below for exclusions).
3. Factory sealed, new products from an Authorized Internet Retailer
TopDJGear is a Manufacturer Authorized Internet Retailer and unless otherwise noted, only offers new, brand name merchandise. As a result, the products we sell are covered by manufacturer warranties. We do not sell B-Stock or refurbished merchandise.
4. Huge product Selection, "One-Stop" Shopping Experience
TopDJGear offers one of the largest selection of DJ and Music Production Equipment on the Internet. By offering our customers a wide variety of products we provide them with the ability to select the equipment that best suit their individual needs and budgets. We also provide our customers with unique and innovative products that would be difficult to find elsewhere, offering them a "one-stop" shopping experience.
5. Fast Shipment
95% of all orders are processed immediately, assuring our customers of prompt delivery. Some items displayed may not be in stock at the time of order. In such circumstances, our customer support staff will contact the customer within 24 hours to inform them of such a delay.
6. High quality, Professional Customer Service from DJs, musicians and producers
Our employees share a passion for music. Our staff consist of professional Club DJs and Music Producers working in New York City. At TopDJGear you will receive expert advice from true professionals - before, during and even more importantly, after your order has been taken.
7. Researched, Independent Product Information
We pride ourselves on providing our customers with the most comprehensive product descriptions, images and details. We also offer a Reviews Section for additional product information. By providing our customers with such information, we save our customers time, money and effort while enabling them to make the right decisions.
8.We Respect Your Privacy
TopDJGear takes your security seriously and takes reasonable steps to protect your information. The following is a description of steps we take to protect your information from misuse when ordering through the TopDJGear.com online store.
Secure Socket Layer (SSL): Our store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time TopDJGear asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our host servers.
CISP Compliance: Our store-hosting provider is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.
We employ a paperless order management system so that unauthorized people cannot access your information. Futhermore, secure servers are stored in locked server cabinets. Customer credit card information is not visible to employees not involved in the transactions process. Customer credit card information is automatically deleted from our secure servers after three months.
In addition, our site is constantly scanned for any vulnerabilities by ScanAlert. HACKER SAFE® certification service has become the world's most viewed web site security trustmark. The company's patent pending security technology is used by over 75,000 web sites, including over half of the Internet Retailer Top 500, to protect them from hackers and certify their security to their customers and business partners.
The world's largest provider of PCI compliance services, ScanAlert operates validation programs, through partners such as Visa International, the Council of Better Business Bureaus and CyberSource, to manage the enrollment of more than 150,000 merchants and payment service providers in over 70 countries. To date ScanAlert has conducted more than 20 million scans for its customers. Over 75,000 web sites rely on ScanAlert's daily vulnerability assessments for protection from hackers and third-party certification of their security. ScanAlerts advanced vulnerability discovery and management technology provides a highly effective security solution.
We are so confident in our security that we guarantee you'll pay nothing if unauthorized charges are made to your credit card while shopping at TopDJGear.com. Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account. If you encounter a fraudulent credit card charge at topdjgear.com, don't worry, we'll pay up to $50 of liability. No credit card risk-guaranteed!
In the unlikely event of a fraudulent use of your credit card at TopDJGear.com, you must notify your credit card company in accordance with its rules and procedures. TopDJGear.com only covers this liability if the unauthorized use of your card resulted through no fault of your own from purchases made at TopDJGear.com.
Please refer to our Customer Service / FAQ Section should you have any questions or need information regarding an order already placed. 
